Most companies operate processes that sit outside of IT systems and applications. This is a common occurrence where users add post system-implementation procedures or checks and balances into the process or the enterprise applications used by the business don’t have the specific functionality that the business requires. Both scenarios mean workaround spreadsheets and manual interventions to join data flows resulting in user frustration and a lack of process control, including:
- Reliance on manual repetitive tasks and paper processes
- Re-keying of data and manual data collation
- Exporting data for spreadsheet adjustments to be prepared and re-imported
- Manual extracts for data review and reconciliation
- Inability to share data or tasks across functions
- Key-person dependencies resulting from one person understanding how their spreadsheet works
- Lack of process standardisation across the organisation
- Audit inefficiencies
The alternative model is to create data-enabled processes that save users time by automating manual tasks, streamlining workflows, and standardising process operations. These micro-solutions replace manual activities with more efficient and better controlled outcomes.
Xyenta works with companies looking to optimise and automate their processes by using our knowledge of how to structure data to support process automation, manage system integration across the data platform, and integrate scalable governance and controlled processes into the existing architecture regardless of the company’s technology stack.